Since 1972, we've been proud to offer our customers high-quality teas—that's our commitment and our mission. We adhere to several policies to ensure our tea is of the finest and purest quality.
First, we buy our teas directly from the world's premier tea gardens and only conduct business with reputable suppliers, most of whom we have worked with for years. We also require every vendor to sign a certificate of compliance based on U.S. Food and Drug Administration (FDA) and Environmental Protection Agency (EPA) regulations.
We also set equally high standards for our herbal and spiced teas by purchasing herbs and spices whole from the world's best sources. We mill them right before blending for superior taste and flavor. They are also tested according to strict guidelines set by the American Spice Trade Association, the Food and Drug Administration, and our own stringent guidelines. The flavors and extracts used in our teas are always 100% natural.
In addition, our line of organic teas is certified organic by the USDA and Quality Assurance International (QAI). QAI is an internationally recognized professional organic certification service. Their program certifies that every step in the life of a food product is organic—from the land where the product is grown, to the growers' practices, to the post-harvest facilities and to the final processing and handling.