Shipping & Returns
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Can you tell me about your shipping charges?
At Stash Tea, our goal is to deliver your purchase in the quickest and most economical way possible. Standard delivery is shipped via UPS or the U.S. Postal Service. U.S. Standard Shipping Orders usually ship in 1-2 business days. | ORDER SUB-TOTAL | Standard Shipping3-8 Business Days | | ----... -
How COVID-19 is impacting shipping?
While we are not experiencing significant delays within our fulfillment center, and are able to still get orders out within 2 business days, we are unable to guarantee a delivery time frame for orders at this time. All postal services are experiencing a significant increase in demand for their s... -
If you provided an email address when you placed your order, your tracking information will be emailed to you once your order ships. In some instances it may take up to 72 hours for your tracking number to be available in your account after your order ships. You can also contact us at support@sta...
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How do you calculate sales and use tax?
Stash Tea Company uses tax software to calculate the tax on purchases. The amount of tax charged on your order depends on the type of item purchased and the shipment or delivery address of your order. The tax calculated on your order may change; therefore, "Estimated Tax" is displayed at Check Ou... -
To us, tea is an opportunity. To excite the senses. To surprise your tastebuds. For us, tea shouldn’t be “proper” or fancy. It just has to taste good. Damn good. We understand that each situation is unique and our goal is your complete satisfaction. If within 60 days you are not completely satis...